Conflict Resilience Toolkit

The Conflict Resilience Toolkit is a set of resources for enterprises, their workers and their families, to help to build resilience to risks and vulnerabilities posed by conflict or the threat of conflict.


Although the reality is that, in conflict zones, the private sector has provided humanitarian assistance for decades, their overall role in preparing, planning and responding to conflict is often underutilized.

Mechanisms to coordinate the private sector role (nationally, sectorally and regionally), either within the sector itself or with the government, tend to be top down and/or inadequate in practice. These factors clearly point to a more institutional role for representative business, with much that can be done through agreed policy and operating frameworks such as:

  • Facilitating agreements, memorandums of understanding, or public-private partnerships between key service providers, to enable systems of trust, despite uncertainty;
  • Developing systems for effective cooperation between EBMOs and local governments;
  • Promoting wider awareness of business contingency planning for small and medium-sized enterprises (SMEs);
  • Advocating for financial assistance methods, such as clean loans, which can help the private sector get back on its feet after a conflict; and
  • Providing subsidies to affected enterprises to enable them to secure and maintain operations post-conflict.

The self-assessment tool allows the user to complete a rapid assessment of the enterprise to identify the level of risk and vulnerability to conflict across the 4Ps - People, Processes, Profits and Partnerships.

In fragile and conflict-affected States […] poverty rates are generally 21 percentage points higher than in other States. […] The threat that their condition poses to the prosperity of others is one compelling reason why the ILO should give priority to them.
Guy Ryder, ILO Director General


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